Firefox crashes
Apparently FF 26.0 installed just a few days ago. Ever since - crash after crash. Safe mode sometimes crashes, also. I've run malware removal, reset FF a couple of times, checked to ensure antivirus declared clean system - problem still occurs. First issues i've had w/FF - been running FF as primary browser on this system for several years. Also noted - after reset - I did NOT install the 5 add-ons I'd had running. FF still crashing. I've included all crash info below - as you can see - sporadic, infrequent crashes - no real problem - until just a few days ago. Now - no stability at all.
Submitted Crash Reports
Report ID Date Submitted
bp-8b16507c-439a-4419-b3a3-c8a082131221 12/21/2013 9:12 AM bp-3cc4c969-4f46-4b48-8d16-885a22131221 12/21/2013 7:59 AM ed06a391-5224-48cf-baf6-e7353d1c515a 12/21/2013 7:44 AM bp-d680e1af-804d-44db-8fc2-791892131221 12/21/2013 7:43 AM bp-596ca180-cae7-4299-8bf7-594632131221 12/21/2013 7:43 AM bp-8f56e9b0-c9e3-41fe-add9-4f2b22131221 12/21/2013 7:41 AM bp-c48ed799-8322-4933-bd37-9fe452131221 12/21/2013 7:22 AM bp-92ed73df-4d47-4ef6-a460-93a8b2131221 12/21/2013 7:22 AM bp-53e1e262-0fe3-4404-ba9a-a9a492131221 12/21/2013 7:22 AM bp-ee8117f8-4c46-4f74-88f1-a7e572131221 12/21/2013 7:21 AM bp-12ada3cb-a7b3-4498-a1e4-824ba2131221 12/21/2013 7:21 AM bp-4f781241-eb9d-4d85-943d-aba2d2131221 12/21/2013 7:13 AM bp-2189a495-cba4-4c14-8b67-abd272131221 12/21/2013 7:01 AM bp-7c40e9e8-c5b8-4578-b24c-db8f62131220 12/19/2013 10:31 PM bp-b72fc5dc-681a-4529-81d6-159382131220 12/19/2013 10:31 PM bp-961d5b71-ad39-4d12-9290-7ae7c2131220 12/19/2013 10:30 PM bp-676b6c4c-52cf-4c18-9346-0e98b2131220 12/19/2013 10:27 PM bp-90c4fb72-6c08-4d67-b127-fa33b2131220 12/19/2013 10:08 PM bp-140c92de-8680-4cf4-844a-dfe152131220 12/19/2013 10:06 PM bp-e84f0d69-cb5b-4f65-a3cf-79a802131220 12/19/2013 10:04 PM bp-410f0666-8ca3-4163-8656-35ac52131220 12/19/2013 9:56 PM 10593b54-e0d6-413e-a7ee-44d6a40d1a01 12/19/2013 9:56 PM bp-0748e535-1741-4f77-908a-3d4a42131220 12/19/2013 9:55 PM bp-659f12ff-80f2-4e0b-96a7-3f2e12131220 12/19/2013 9:55 PM bp-0f21d908-ed27-4484-9f59-407242131220 12/19/2013 9:55 PM bp-815ca951-64ae-4437-b5f8-680b02131220 12/19/2013 9:46 PM bp-029d3420-89ac-4af0-b756-f31c42131220 12/19/2013 9:45 PM bp-c677c173-dcd8-4948-8a8f-f4fa42131219 12/18/2013 10:02 PM 86a7c7bb-0929-47b9-8521-1476455301d8 12/14/2013 8:42 PM bp-f3c0ebfa-8405-49b7-8a38-d92762131214 12/14/2013 5:29 PM bp-823bbef0-5e81-48c7-a5ce-bda372131214 12/14/2013 5:14 PM bp-f2c20761-e6ca-4133-ad92-1e5f82131214 12/14/2013 5:12 PM bp-27003972-d331-4d47-9bf4-594842131203 12/2/2013 8:35 PM bp-8e4258f9-35a0-4449-b2cd-77d292131203 12/2/2013 8:33 PM bp-1b47c9a2-0a43-4f17-908e-ac7ed2131202 12/1/2013 8:48 PM
Apparently FF 26.0 installed just a few days ago. Ever since - crash after crash. Safe mode sometimes crashes, also. I've run malware removal, reset FF a couple of times, checked to ensure antivirus declared clean system - problem still occurs. First issues i've had w/FF - been running FF as primary browser on this system for several years. Also noted - after reset - I did NOT install the 5 add-ons I'd had running. FF still crashing. I've included all crash info below - as you can see - sporadic, infrequent crashes - no real problem - until just a few days ago. Now - no stability at all.
Submitted Crash Reports
Report ID Date Submitted
<pre><nowiki>bp-8b16507c-439a-4419-b3a3-c8a082131221 12/21/2013 9:12 AM
bp-3cc4c969-4f46-4b48-8d16-885a22131221 12/21/2013 7:59 AM
ed06a391-5224-48cf-baf6-e7353d1c515a 12/21/2013 7:44 AM
bp-d680e1af-804d-44db-8fc2-791892131221 12/21/2013 7:43 AM
bp-596ca180-cae7-4299-8bf7-594632131221 12/21/2013 7:43 AM
bp-8f56e9b0-c9e3-41fe-add9-4f2b22131221 12/21/2013 7:41 AM
bp-c48ed799-8322-4933-bd37-9fe452131221 12/21/2013 7:22 AM
bp-92ed73df-4d47-4ef6-a460-93a8b2131221 12/21/2013 7:22 AM
bp-53e1e262-0fe3-4404-ba9a-a9a492131221 12/21/2013 7:22 AM
bp-ee8117f8-4c46-4f74-88f1-a7e572131221 12/21/2013 7:21 AM
bp-12ada3cb-a7b3-4498-a1e4-824ba2131221 12/21/2013 7:21 AM
bp-4f781241-eb9d-4d85-943d-aba2d2131221 12/21/2013 7:13 AM
bp-2189a495-cba4-4c14-8b67-abd272131221 12/21/2013 7:01 AM
bp-7c40e9e8-c5b8-4578-b24c-db8f62131220 12/19/2013 10:31 PM
bp-b72fc5dc-681a-4529-81d6-159382131220 12/19/2013 10:31 PM
bp-961d5b71-ad39-4d12-9290-7ae7c2131220 12/19/2013 10:30 PM
bp-676b6c4c-52cf-4c18-9346-0e98b2131220 12/19/2013 10:27 PM
bp-90c4fb72-6c08-4d67-b127-fa33b2131220 12/19/2013 10:08 PM
bp-140c92de-8680-4cf4-844a-dfe152131220 12/19/2013 10:06 PM
bp-e84f0d69-cb5b-4f65-a3cf-79a802131220 12/19/2013 10:04 PM
bp-410f0666-8ca3-4163-8656-35ac52131220 12/19/2013 9:56 PM
10593b54-e0d6-413e-a7ee-44d6a40d1a01 12/19/2013 9:56 PM
bp-0748e535-1741-4f77-908a-3d4a42131220 12/19/2013 9:55 PM
bp-659f12ff-80f2-4e0b-96a7-3f2e12131220 12/19/2013 9:55 PM
bp-0f21d908-ed27-4484-9f59-407242131220 12/19/2013 9:55 PM
bp-815ca951-64ae-4437-b5f8-680b02131220 12/19/2013 9:46 PM
bp-029d3420-89ac-4af0-b756-f31c42131220 12/19/2013 9:45 PM
bp-c677c173-dcd8-4948-8a8f-f4fa42131219 12/18/2013 10:02 PM
86a7c7bb-0929-47b9-8521-1476455301d8 12/14/2013 8:42 PM
bp-f3c0ebfa-8405-49b7-8a38-d92762131214 12/14/2013 5:29 PM
bp-823bbef0-5e81-48c7-a5ce-bda372131214 12/14/2013 5:14 PM
bp-f2c20761-e6ca-4133-ad92-1e5f82131214 12/14/2013 5:12 PM
bp-27003972-d331-4d47-9bf4-594842131203 12/2/2013 8:35 PM
bp-8e4258f9-35a0-4449-b2cd-77d292131203 12/2/2013 8:33 PM
bp-1b47c9a2-0a43-4f17-908e-ac7ed2131202 12/1/2013 8:48 PM
</nowiki></pre>
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All Replies (3)
Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
"no go" kind sir. both my (reset) existing and new profile continue to immediately crash. I get slight stability with safe mode - but that quickly crashes also (maybe 5-10 minutes, 2-3 windows). I'm going to walk away for a bit again...
Try to disable hardware acceleration in Firefox (this requires to close and restart Firefox).
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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