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Firefox 26 not saving logins OR passwords after clicking "Remember me"?

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Soniahryn
Soniahryn
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Problem: Began having this issue about a month ago, after altering some Google privacy settings. I then went on a rampage of cookie deleting and disabled all third party cookies... and managed, somehow, to disable Firefox's ability to remember /any/ website's "remember me". I constantly have to log in to every account each time I exit the webpage, even after clicking the remember me box. Passwords and login info are still stored; they auto-fill when I click on the fill-in bars; but accounts refuse to stay logged-in.

Additional info: After toying around with the google settings, that didn't fix things. Re-enabling third party cookies didn't fix things. Privacy/Security Add Ons include: Ghostery 5.1, Adblock Plus 2.4.1, WOT Changing security settings in the Options -> Firefox Privacy didn't fix things. Resetting Firefox didn't fix things. "Remember form & search history" is on. Everything in privacy is currently checked EXCEPT "Use private browsing". Using Firefox 26.

Problem: Began having this issue about a month ago, after altering some Google privacy settings. I then went on a rampage of cookie deleting and disabled all third party cookies... and managed, somehow, to disable Firefox's ability to remember /any/ website's "remember me". I constantly have to log in to every account each time I exit the webpage, even after clicking the remember me box. Passwords and login info are still stored; they auto-fill when I click on the fill-in bars; but accounts refuse to stay logged-in. Additional info: After toying around with the google settings, that didn't fix things. Re-enabling third party cookies didn't fix things. Privacy/Security Add Ons include: Ghostery 5.1, Adblock Plus 2.4.1, WOT Changing security settings in the Options -> Firefox Privacy didn't fix things. Resetting Firefox didn't fix things. "Remember form & search history" is on. Everything in privacy is currently checked EXCEPT "Use private browsing". Using Firefox 26.

All Replies (2)

Gingerbread Man
Gingerbread Man
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Soniahryn wrote: 

Passwords and login info are still stored; they auto-fill when I click on the fill-in bars; but accounts refuse to stay logged-in.

Then you have a problem with cookies.

Soniahryn wrote: 

Everything in privacy is currently checked EXCEPT "Use private browsing".

Click the Exceptions button and delete any unwanted entries. Block exceptions will prevent cookies from the respective domain from being saved altogether, while Allow for Session exceptions will delete cookies from the respective domain once Firefox is closed.

If you don't have any cookie exceptions, does the problem go away if you disable all your add-ons in the Add-ons Manager, Extensions category and restart Firefox? If yes, then see

If the problem persists with all extensions disabled, try the following.

  1. Under Options - Privacy, set Firefox will: Remember history.
  2. Open your profile folder.
  3. Exit Firefox.
  4. Delete the cookies.sqlite file and if found, also cookies.sqlite-shm and cookies.sqlite-wal. Note that this will discard any saved cookies you may have.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Note that a reset tries to import the cookies, so may carry over cookie issues.

If you make changes to cookie settings then those setting only apply to new cookies and not to existing cookies.

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.