Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox keeps crashing a lot now.

  • 1 freagra
  • 21 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó guigs

KikAs420
KikAs420
more options

I have the huawei ascend plus phone running android 4.0 (ICS) I've been using Firefox for a very long time and before it was rare that it crashed but for about the last month or so it keeps crashing over and over and very often too. It does it more when I'm on a site with pictures like tumblr for instance. Sometimes it sends a crash report but for the past week,it hasn't mostly. Please help me fix this problem.

I have the huawei ascend plus phone running android 4.0 (ICS) I've been using Firefox for a very long time and before it was rare that it crashed but for about the last month or so it keeps crashing over and over and very often too. It does it more when I'm on a site with pictures like tumblr for instance. Sometimes it sends a crash report but for the past week,it hasn't mostly. Please help me fix this problem.

All Replies (1)

guigs
guigs
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. (This works for Android too!)

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and paste them into your response here.

SubmittedCrashReports-Win7

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.