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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My password does not work and I do not get the password reset email.

  • 3 fhreagra
  • 20 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó FredMcD

susuknitter
susuknitter
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I was trying to setup Firefox sync, and set up a username and password. I got the verify email, and verified. When I tried to log into my firefox account, it said the password was wrong. When asked to reset the password, I did not get the reset password email. I tried to set up a new account, but Firefox said that there was already an account with my email address. So, what next?

I was trying to setup Firefox sync, and set up a username and password. I got the verify email, and verified. When I tried to log into my firefox account, it said the password was wrong. When asked to reset the password, I did not get the reset password email. I tried to set up a new account, but Firefox said that there was already an account with my email address. So, what next?

Réiteach roghnaithe

Are you talking about this web site, the add-on site, sync? Each is a separate account. If you log into one with the others password, no good.

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All Replies (3)

FredMcD
FredMcD
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Réiteach Roghnaithe

Are you talking about this web site, the add-on site, sync? Each is a separate account. If you log into one with the others password, no good.

susuknitter
susuknitter Úinéir na ceiste
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This is on Firefox sync. I tried again, and still don't get the password reset email.

FredMcD
FredMcD
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Check the email you entered. A good idea would be to remove everything and start over.