Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

New Tab Page not showing thumbnails; browser.newtab.url reset is greyed out. What is my next step?

  • 2 Mbohovái
  • 3 oguereko ko apañuãi
  • 78 Hecha
  • Mbohovái ipaháva apavs

apavs
apavs
more options

I have read this thread: https://support.mozilla.org/en-US/questions/934935 but the solution this user found apparently isn't available to me.

I cleared my cache and cookies the other day, and now my New Tab Page isn't populating with new thumbnails. I do have one thumbnail, a page I pinned, but all of the others haven't come back. I went into about:config and found browser.newtab.url, but the 'reset' option was greyed out. I haven't been able to find out what the next step is to restore my thumbnails; am hoping someone here can help. Thanks!

I have read this thread: https://support.mozilla.org/en-US/questions/934935 but the solution this user found apparently isn't available to me. I cleared my cache and cookies the other day, and now my New Tab Page isn't populating with new thumbnails. I do have one thumbnail, a page I pinned, but all of the others haven't come back. I went into about:config and found browser.newtab.url, but the 'reset' option was greyed out. I haven't been able to find out what the next step is to restore my thumbnails; am hoping someone here can help. Thanks!

Opaite Mbohovái (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Do you still see (empty) tiles on the about:newtab page?

Is the disk cache still working if you check that on the about:cache page via the location bar?

apavs
apavs Porandu apoha
more options

I do still see empty tiles on the about:newtab page - I have the one pinned page, from before I cleared my cache, and then 8 empty tabs. The disk cache contains information up until just a few minutes ago so yep, appears to be working fine.