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Thunderbird will not accept my email settings even though I put them in manually, what can I do?

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I have a Tiscali email account which has been taken over by TalkTalk. I can put all the settings into Thunderbird manually, but it still can't find the account. is there anything else I can do?

I have a Tiscali email account which has been taken over by TalkTalk. I can put all the settings into Thunderbird manually, but it still can't find the account. is there anything else I can do?

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Are you using Version 38?

Go to tools | error console. Click Clear. Leave it open. Now try to add your account back. Is there anything in the error console from the failed attempt?

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Have just downloaded Thunderbird so presume itis the latest version. There was nothing in the error console from the failed attempt.