Avatar for Username

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Ko téma oñeñongatúma. Ejapo porandu pyahu eikotevẽramo pytyvõ.

Firefox crashes

  • 3 Mbohovái
  • 1 oguereko ko apañuái
  • 10 Hecha
  • Mbohovái ipaháva philipp

NicholsR2000
NicholsR2000
more options

After functioning fine for the last several months on this machine, firefox has started crashing on loading today. I started off simply by restarting the machine, then reinstalling firefox, then doing a clean uninstall, then doing that plus deleting the profile files. Still behaving exactly the same. Every time I launch it the crash reporter starts before any window comes up. Have tried in safe mode and with a refresh, also did not help. Here is the crash ID, any help would be very much appreciated, thanks.

Crash ID: bp-4f9b0421-f81f-44c0-9eee-f1a742160913

After functioning fine for the last several months on this machine, firefox has started crashing on loading today. I started off simply by restarting the machine, then reinstalling firefox, then doing a clean uninstall, then doing that plus deleting the profile files. Still behaving exactly the same. Every time I launch it the crash reporter starts before any window comes up. Have tried in safe mode and with a refresh, also did not help. Here is the crash ID, any help would be very much appreciated, thanks. Crash ID: bp-4f9b0421-f81f-44c0-9eee-f1a742160913

Opaite Mbohovái (3)

philipp
philipp
  • Moderator
more options

hi NicholsR2000, thanks for providing a crash report id. we have seen quite a number of similar reports about this issue in the last hours and this issue is likely caused by your symantec security software that is hooking into firefox (probably through a program/signature update done by them). other users reported that updating firefox in this situation helped with the crashes. you can download & install the latest esr version of firefox from https://www.mozilla.org/en-US/firefox/organizations/all/

NicholsR2000
NicholsR2000 Porandu apoha
more options

Thanks for the quick reply. I updated to the latest ESR and firefox does now load. Unfortunately, I needed to use Aras PLM with firefox and that was only compatible with ESR 38. Their add-on will not install currently.

philipp
philipp
  • Moderator
more options

in this case please get in contact with symantec's support about this issue as well. i heard that they are planning to revert their latest signature changes that triggered this recent crashiness, but i'm unsure about the when & how...