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can't maximise thunderbird from toolbar

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timfox
timfox
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my wife can't access her e-mails. Clicking on toolbar icon open thunderbird but only by hovering over the icon - it will not maximise to make it legible.

Same problem if we access from the start menu

Mine is working fine on different user profile on the same machine

Not tech minded so hopefully an easy solution....

my wife can't access her e-mails. Clicking on toolbar icon open thunderbird but only by hovering over the icon - it will not maximise to make it legible. Same problem if we access from the start menu Mine is working fine on different user profile on the same machine Not tech minded so hopefully an easy solution....

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Matt
Matt
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try holding the shift key when you click to start Thunderbird. Does it do any better?