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I accidentally changed my background to black and now cannot see anything on screen. How do I undo?

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  • Mbohovái ipaháva Jay Simkin

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Text in white on white so I went to change font color to black and ended up changing background as well. Now everything is black so I can't see menus to undo. There was no 'Undo' option. Is there a workaround to return font/background color to default?

Text in white on white so I went to change font color to black and ended up changing background as well. Now everything is black so I can't see menus to undo. There was no 'Undo' option. Is there a workaround to return font/background color to default?

Ñemoĩporã poravopyre

Thanks for your suggestions. I went onto Safari and found a suggestion to use the upper right menu and reset to default. That did the trick and I didn't lose any saved bookmarks or other info. I agree that it would be helpful if you couldn't cause the problem in the first place. Or have a 'test' that defaults back to where you were after a few seconds - maybe then a second prompt to execute the change.

Emoñe’ẽ ko mbohavái ejeregua reheve 👍 0

Opaite Mbohovái (3)

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Hi Jay, I appreciate your concern that you don't want to make any mistakes, but we do not have enough information to explain where your peculiar link colors come from. I haven't seen any other similar reports yet.

In order to assess whether this is a settings/add-ons issue, or a built-in issue, you could try this:

New Profile Test

This takes about 3 minutes, plus the time to test some problem site(s).

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the "Create a New Profile" button, then click Next. Assign a name like Nov2019, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Go back to the Options page and select your preferred color settings, then check pages where you have strange link colors.

Do the problem site(s) work any better in the new profile?

When you are done with the experiment, you can close the extra window without affecting your regular Firefox profile. (Nov2019 will remain available for future testing.)

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It is possible that for some reason Firefox thinks that the current color settings do not show enough contrast and that your current colors come from an effort to provide more contrast.

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I should have explained that this link color problem applies to all sites that I use.

Further, it is now clear that something in V70 caused this problem. This is a case of someone - somewhere - whose intents were entirely good, doing damage without being aware of it.

As I'm not a software engineer, I cannot match wits with those who are. So, rather than risk making Firefox totally useless by testing this or that, I'll put up with this dysfunctionality until: (a) it becomes intolerable or (b) another "upgrade" - as an unintended impact - restores my capacity to choose link colors.

It would be well - when changes are announced - if a specific person took ownership of each change. That would enable a collateral damage report to be sent to whomever knows best that section of code. That, in turn, would minimize the burden on others - e.g., those, who have kindly tried to address this problem - and reduce the risks of end-users adding to the damage.

By the way, I'd not know how to report this link color problem. I don't know if it is intended or is a "bug". And if it is a "bug", I would not know how to report it, or to whom.

As to the matter of now-vanished capacity to see passwords, I suspect that there, too, I'll get no answer.

This is the longest interchange I've had regarding a problem with Firefox. Because it is not possible to back-track changes to those, who have made them, I am disinclined to renew fix-it effforts. Where there's no accountability, bad stuff happens.

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