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Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

Mozilla VPN payment

  • 3 Mbohovái
  • 1 oguereko ko apañuái
  • Mbohovái ipaháva James

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I paid for Mozilla VPN but I can't login so I can't use it

I paid for Mozilla VPN but I can't login so I can't use it

Opaite Mbohovái (3)

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What do I do or who can I email?

¿Imba’eporãva?

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Try to click Help in top right corner of the app and select Contact support. It should be the fastest.

Check also your subscription details on the https://accounts.firefox.com/ page.

¿Imba’eporãva?

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Micheal said

What do I do or who can I email?

Well you could have posted your question using the Mozilla VPN form instead of posting a thread in the (desktop) Firefox section.

Here is the Knowledge Base for the Mozilla VPN product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn

If you prefer to get a refund instead of using Mozilla VPN then see https://support.mozilla.org/en-US/kb/how-do-i-request-refund-mozilla-vpn

Here is where you can get direct ticket support since Mozilla VPN is a subscription based product. https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

¿Imba’eporãva?

Eporandumína

Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.