Help Needed: SMTP Error 550 - Account Locked
Hello,
I'm encountering a problem with sending emails through Thunderbird. I'm receiving the following error message when trying to send emails to certain recipients: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
amandasrwt09@gmail.com host smtp.antispamcloud.com [38.89.254.227] SMTP error from remote mail server after end of data: 550 Your account has been locked. Please contact your administrator. larradh6600@gmail.com host smtp.antispamcloud.com [38.89.254.227] SMTP error from remote mail server after end of data: 550 Your account has been locked. Please contact your administrator.
Reporting-MTA: dns; s1088.usc1.mysecurecloudhost.com
Action: failed Final-Recipient: rfc822;larradh6600@gmail.com Status: 5.0.0 Remote-MTA: dns; smtp.antispamcloud.com Diagnostic-Code: smtp; 550 Your account has been locked. Please contact your administrator.
Action: failed Final-Recipient: rfc822;amandasrwt09@gmail.com Status: 5.0.0 Remote-MTA: dns; smtp.antispamcloud.com Diagnostic-Code: smtp; 550 Your account has been locked. Please contact your administrator.
Could someone please help me understand why this is happening and how I can resolve it? It seems like the issue is related to the SMTP server or account settings, but I am unsure how to proceed.
Any assistance or guidance would be greatly appreciated.
Thank you!
Opaite Mbohovái (1)
It is simply, your recipients is paying this mob, antispamcloud (see https://my.azym.com/index.php/knowledgebase/39/Manage-AntispamCloud.html) to block and refuse spam emails. They have identified your mail as spam. I suggest you address your issues to the company blocking or your correspondents. There is certainly nothing that can be done here.
Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.