We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Eheka Pytyvõha

Emboyke pytyvõha apovai. Ndorojeruremo’ãi ehenói térã eñe’ẽmondóvo pumbyrýpe ha emoherakuãvo marandu nemba’etéva. Emombe’u tembiapo imarãkuaáva ko “Marandu iñañáva” rupive.

Kuaave

My tabs are lost and restoring has no effect

  • 2 Mbohovái
  • 0 oguereko ko apañuãi
  • Mbohovái ipaháva Denys

more options

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves).

I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created.

What might be the problem and are there any ways to restore my tabs?

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves). I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created. What might be the problem and are there any ways to restore my tabs?

Ñemoĩporã poravopyre

Did you try to reboot the computer?

You are using the MSIX (MS Store) Firefox version and this version keeps its profile in a different location.

  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox
Emoñe’ẽ ko mbohavái ejeregua reheve 👍 1

Opaite Mbohovái (2)

more options

Ñemoĩporã poravopyre

Did you try to reboot the computer?

You are using the MSIX (MS Store) Firefox version and this version keeps its profile in a different location.

  • C:\Users\xxx\AppData\Local\Packages\Mozilla.Firefox_xxxxxxxxxxxxx\LocalCache\Roaming\Mozilla\Firefox

¿Imba’eporãva?

more options

Thank you very much cor-el, although I tried rebooting and it didn't help, after reading your reply I managed to find the profile folder and restore my tabs following the instructions from How to restore a browsing session from backup. I can't thank you enough :)

Moambuepyre Denys rupive

¿Imba’eporãva?

Eporandumína

Nde eikéke nde mba’etepe embohovái hag̃ua ñe’ẽmondo. Ikatúpa, emoñepyrũ peteĩ porandu, ndereguerekói gueteriramo nemba’ete.