Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My website is not opening in mozilla firefox... Please Help Me.

Avnish Saxena
Avnish Saxena
more options

Hi,

I'm opening my website in Mozilla Firefox, it is not opening. While I'm opening the same website in Google Chrome, it is opening Properly. Can you suggest me what is issued with my browser.

And here is my website: http://www.24sevencart.com/, Any suggestion would be greatly appreciated.

Thanks

Hi, I'm opening my website in Mozilla Firefox, it is not opening. While I'm opening the same website in Google Chrome, it is opening Properly. Can you suggest me what is issued with my browser. And here is my website: http://www.24sevencart.com/, Any suggestion would be greatly appreciated. Thanks

Modified by Avnish Saxena

All Replies (4)

Ajay
Ajay
more options

May be it is Version issues with your system or website, there is a new version Mozilla Firefox 30.0 out, Try it and then check again.

FredMcD
FredMcD
more options

Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies
Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.
Poke around safe web sites and see if there is still a problem. Then restart.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you see any content loaded on the page?

You can check the Network tab in the Web Console (Firefox/Tools > Web Developer) to see if any content is requested and is loaded (doesn't have size 0).

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Avnish Saxena
Avnish Saxena Question owner
more options

Hi, Thanks for giving me suggestion, I was using very old version of Mozilla Firefox and now I have updated my browser to new version. And now my website is opening most of the time properly in Mozilla Firefox. i still want to fix this issue. any suggestions to stop this problem permanently?

Thanks to all of you!