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firefox doest start

  • 5 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

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when i startup fire fox nothing happend, i see the sand timer off the mouse light up for a second. when i look in the taskmanager i see under "process" a process thats called "firefox.exe" but i wont start up

when i startup fire fox nothing happend, i see the sand timer off the mouse light up for a second. when i look in the taskmanager i see under "process" a process thats called "firefox.exe" but i wont start up

All Replies (5)

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since you are not providing any specific information I'd suggest you to read this : Firefox won't start - find solutions

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Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart

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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See:

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i read all the topics but none are helpful. i dont have a firewall and virus scanner so that could not be the problem i am running Windows XP the main problem is that fire fox doesnt startup i dont see nothing. i already removed en reinstalled fire fox but even that wont help.

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Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need close and restart Firefox after toggling this setting.

Create a new profile as a test to check if your current profile is causing the problem.


Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.