Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 31.0 crashing in windows 7. No extensions except adblock plus. CAUSED by dropper-gen virus

  • 3 replies
  • 10 have this problem
  • 5 views
  • Last reply by siggi60

more options

Report ID Date Submitted bp-3c0d641c-9253-4815-bbf6-2495f2140801 8/1/2014 4:18 PM bp-2e0538e7-3d5f-4ff9-aadc-6ab942140801 8/1/2014 4:17 PM bp-7e12bcec-5f76-437c-9efc-2bcba2140801 8/1/2014 4:17 PM bp-99ac9401-4742-42f7-90c9-e36862140801 8/1/2014 3:26 PM bp-4a17389b-481e-4a20-8158-ec5322140801 8/1/2014 3:25 PM bp-7ec0e97b-bb0c-41d4-a86b-2643b2140801 8/1/2014 2:34 PM bp-55602fe4-0771-4f18-9be5-a98dd2140801 8/1/2014 2:33 PM bp-c0288498-d577-4e95-bc8a-f0a502140801 8/1/2014 2:31 PM bp-d58fb621-1261-4133-8a6d-e639e2140801 8/1/2014 2:25 PM bp-dfb8557a-b662-451b-861d-b8e832140801 8/1/2014 2:24 PM 4674bc0a-aa93-4522-be5c-17e8ee8fe97a 8/1/2014 1:25 PM b6b12d2c-c6a8-47c4-ad5f-7a55de431709 8/1/2014 1:25 PM bp-c6325e5e-e6c8-4820-8a43-cad582140801 8/1/2014 12:33 PM

Report ID Date Submitted bp-3c0d641c-9253-4815-bbf6-2495f2140801 8/1/2014 4:18 PM bp-2e0538e7-3d5f-4ff9-aadc-6ab942140801 8/1/2014 4:17 PM bp-7e12bcec-5f76-437c-9efc-2bcba2140801 8/1/2014 4:17 PM bp-99ac9401-4742-42f7-90c9-e36862140801 8/1/2014 3:26 PM bp-4a17389b-481e-4a20-8158-ec5322140801 8/1/2014 3:25 PM bp-7ec0e97b-bb0c-41d4-a86b-2643b2140801 8/1/2014 2:34 PM bp-55602fe4-0771-4f18-9be5-a98dd2140801 8/1/2014 2:33 PM bp-c0288498-d577-4e95-bc8a-f0a502140801 8/1/2014 2:31 PM bp-d58fb621-1261-4133-8a6d-e639e2140801 8/1/2014 2:25 PM bp-dfb8557a-b662-451b-861d-b8e832140801 8/1/2014 2:24 PM 4674bc0a-aa93-4522-be5c-17e8ee8fe97a 8/1/2014 1:25 PM b6b12d2c-c6a8-47c4-ad5f-7a55de431709 8/1/2014 1:25 PM bp-c6325e5e-e6c8-4820-8a43-cad582140801 8/1/2014 12:33 PM

Modified by Wayne Mery

Chosen solution

Any particular reason you're posting this in the Thunderbird support forum?

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Any particular reason you're posting this in the Thunderbird support forum?

more options

I was hoping to find an answer why my PC kept crashing. That's why I forwarded the report. However, in the meantime I was able to detect a virus that was most likely the cause. For your reference both, Firebird and Thunderbird were were affected. I consider this issue now a resolved.

Thank you for your attention.

Best Regards Siegfried Schlesinger

more options

the virus was dropper-gen