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Video calling with Firefox & waterfox is not working - help me with indipensable technical support!

Ponpal Johnson
Ponpal Johnson
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Hi! Hope you are doing well. I need your help, I am an user experience trainee performing usability tests and cross browser compatibility tests on a website. The problem is about video calling using firefox browser, while it was working properly with chrome.

Hi! Hope you are doing well. I need your help, I am an user experience trainee performing usability tests and cross browser compatibility tests on a website. The problem is about video calling using firefox browser, while it was working properly with chrome.

Modified by Ponpal Johnson

All Replies (4)

iamjayakumars
iamjayakumars
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Are you using inbuild firefox video calling or third party like facebook, Google Hangout?

the-edmeister
the-edmeister
  • Moderator
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Waterfox is a 3rd party build, it isn't made by Mozilla.

Does that work when using an official 32-bit Firefox build? http://www.mozilla.com/en-US/firefox/all.html

Ponpal Johnson
Ponpal Johnson Question owner
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I tested the VIDEO CALLING COMPATIBILITY, and observed the following: Hardware(Cam & Mic) use permission dialog appears, if i click on "Allow" Cam LED glows, but not sure whether Cam works. Screen is blacked out, no video transit. No audio transit.

Yet, at typical conditions as i checked locally, both Cam & Mic works. Also, works pretty well in google chrome browser.

Ponpal Johnson
Ponpal Johnson Question owner
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Thanks to Mozilla Foundation! :) Thanking you, Mozillians whomsoever concerned about this issue! ❤ mozillians & ❤ mozilla