Firefox can't establish a connection to the server at www.youtube.com.
This has been going on for the past two days. I recently updated Adobe Flashplayer to version 14.0 r0 and a few days afterward, Youtube refuses to load at all. I tried clearing my history, cookies and cache, and that seemed to fix it yesterday, but did not work today. There's nothing blocking it as far as I know, as there have been no changes made to my antivirus program or firewall. This is only happening in Firefox. Chrome loads the website just fine.
All Replies (4)
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- http://kb.mozillazine.org/Error_loading_websites
I tried with MWB as well as Spybot, neither picked up any sort of infection. I ended up going through Safe Mode, and deleted an add-on I had that I didn't really use anymore, and that seemed to fix it for now. If it ends up being messed up again tomorrow I'll let you know.
please first keep your Firefox uptodate.
My version of Firefox is the most up to date version, 31.0.