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Firefox keeps crashing on android (Nexus 4) for no apparent reason

  • 4 replies
  • 8 have this problem
  • 2 views
  • Last reply by valtteri

valtteri
valtteri
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I don't know what else I can say, but am willing to give any info if requested. Firefox has crashed on my phone for at least a dozen times for no apparent reason, and makes it hard to stick to it. I often have to use the browser in a hurry, so crashing is a pretty big problem. This also stops me to properly look at the bug reporting tool that shows up.

Thanks to whoever reads this. I'd like to be of more help if I just can.

I don't know what else I can say, but am willing to give any info if requested. Firefox has crashed on my phone for at least a dozen times for no apparent reason, and makes it hard to stick to it. I often have to use the browser in a hurry, so crashing is a pretty big problem. This also stops me to properly look at the bug reporting tool that shows up. Thanks to whoever reads this. I'd like to be of more help if I just can.

Modified by valtteri

All Replies (4)

Kevin
Kevin
  • Moderator
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Do you have any crash IDs? https://support.mozilla.org/en-US/kb/mozillacrashreporter

valtteri
valtteri Question owner
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Yes, there's only three. It's possible that I overestimated the crash-amount. The ids of the reports are: bp-0d52f4d4-24fe-4500-9fc4-4fe2d2140908 bp-843344b2-f601-4ea7-8e17-101e22140906 bp-af4204d0-2ca7-4efc-828b-8940b2140806 If those numbers are of use. The reports seem to be sumbitted too. Sorry for the possible misinformation. But I don't think there should be any crashes anyway. I don't know if this whole post is unnecessary if the crash data is already in the system, but I'd like to get to know the review process a bit nonetheless.

Kevin
Kevin
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The crash IDs don't really show anything useful. The crashes are shown to happen in the Android OS code.

valtteri
valtteri Question owner
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Ok, thanks for looking through them.

I still think that an android/firefox experience should be bug-free. Should I be filing this in as a bug on the android side of things? Any tips on how I would go about doing that?