Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I get a popup box asking to upgrade to ver 33.0 What is current ver?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by James

more options

running WXP, FireFox 32.0.3, everything seems to be fine. Sometimes a applet opens asking to update/upgrade to Ver 33.0.0. I suspect this is a hack, and never commit but close. When I open the Help About box it says I'm up to date with 32.0.3. Is this the latest version? Is the popup a trap? If so should we not have a fix? Thanx Carl

running WXP, FireFox 32.0.3, everything seems to be fine. Sometimes a applet opens asking to update/upgrade to Ver 33.0.0. I suspect this is a hack, and never commit but close. When I open the Help About box it says I'm up to date with 32.0.3. Is this the latest version? Is the popup a trap? If so should we not have a fix? Thanx Carl

Chosen solution

Actually it may have been a legit update notice from Mozilla but by mistake. Firefox 33.0 is planned for Release on October 14.

From https://support.mozilla.org/en-US/forums/contributors/710762 Tyler Downer wote: Due to a manual error, we accidentally released Firefox 33b9 to release users today. None of them should have been able to actually install it, but they would have gotten messages saying they needed to update. We've fixed this, and due to an already planned upgrade to our release software this won't be possible in the near future.

Sorry for the confusion guys.

Read this answer in context 👍 1

All Replies (2)

more options

Don't trust the pop-up, trust your Help > About box.

Did you get that pop-up after visiting a specific site, or did you always see it no matter where you go? If you are seeing it everywhere, you may want to scan using free anti-malware tools. Try tools such as:

You can also try add-ons such as Adblock Plus, and check your pop-up settings. Please see Pop-up blocker settings, exceptions and troubleshooting for more information.

more options

Chosen Solution

Actually it may have been a legit update notice from Mozilla but by mistake. Firefox 33.0 is planned for Release on October 14.

From https://support.mozilla.org/en-US/forums/contributors/710762 Tyler Downer wote: Due to a manual error, we accidentally released Firefox 33b9 to release users today. None of them should have been able to actually install it, but they would have gotten messages saying they needed to update. We've fixed this, and due to an already planned upgrade to our release software this won't be possible in the near future.

Sorry for the confusion guys.

Modified by James