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I installed the new firefox sync on my two computers, but the bookmarks are not synchronising. How do I solve it?

  • 3 replies
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  • Last reply by Neypot

Neypot
Neypot
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Hello,

I recently installed the new version of firefox sync on my computers (by unlinking the old version, and creating a new account), but the bookmarks are not synchronising. One of the computer turns with Windows 7 and the other with Ubuntu 14.

I created the account with the firefox on the Windows computer, and some things were well synchronized on the Linux computer (ie Addblock was installed), but the bookmarks on the Linux firefox are empty.

Could you please help me to solve this problem?

Thank you very much.

Hello, I recently installed the new version of firefox sync on my computers (by unlinking the old version, and creating a new account), but the bookmarks are not synchronising. One of the computer turns with Windows 7 and the other with Ubuntu 14. I created the account with the firefox on the Windows computer, and some things were well synchronized on the Linux computer (ie Addblock was installed), but the bookmarks on the Linux firefox are empty. Could you please help me to solve this problem? Thank you very much.

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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Type about:sync-log in the URL bar and hit Enter.

Do you have any Error Reports? If so, open the most recent report (check the date to make sure it is from the new version of Sync). Then copy and paste the contents of that report to http://pastebin.com/ and post the URL to "your New Paste" to this forum thread so that we can review that error log.

Edit - whoops, start with the Windows PC, then the Ubuntu box.

Modified by the-edmeister

Neypot
Neypot Question owner
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Hello,

Thanks for your answer, but I have no Error Report (neither on the Windows PC nor the Ubuntu).

Lately, I updated the Ubuntu Firefox to the version 33.0 (It was 31.0), but it didn't change anything (I tried to disconnect and reconnect Sync).

Neypot
Neypot Question owner
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Hello,

I still need help for my problem. I tried to sync with another Ubuntu PC, and it is still the same thing: the only things that are synchronized are the addons and a folder with « Most Visited » links

Anyone got the same problem?