Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

It get stuck in every 5 second during browsing, after its latest update.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by FredMcD

more options

Whenever I open firefox for browsing, it get stuck during browsing any website. Everytime I have to either move cursor or scroll down the page to work it properly. This is happening since my latest update of firefox.

Whenever I open firefox for browsing, it get stuck during browsing any website. Everytime I have to either move cursor or scroll down the page to work it properly. This is happening since my latest update of firefox.

All Replies (2)

more options
more options

Reset Firefox {web link} is a LAST RESORT ! !

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration. Then check ALL of your settings; Browser and add-ons.

Poke around safe web sites. Are there any problems?. Then restart.