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Trouble deleting Firefox 34 - most recent release

  • 1 reply
  • 6 have this problem
  • 21 views
  • Last reply by jayelbe

CyanaT
CyanaT
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I can't delete Mozilla Foxfire using my control panel after doing a system restore. My computer was corrupted recently and I was having problems with the most recent version (Flash shockwave add-on kept crashing) so I deleted Foxfire without issues. I continued to have problems so I did a system restore, choosing the most recent restore point when I no issues. Foxfire seemed to be part of this restore, but unfortunately does not work. How do I fully delete the non-functional Foxfire from my computer so I can reload a functioning version.

Thank you!

I can't delete Mozilla Foxfire using my control panel after doing a system restore. My computer was corrupted recently and I was having problems with the most recent version (Flash shockwave add-on kept crashing) so I deleted Foxfire without issues. I continued to have problems so I did a system restore, choosing the most recent restore point when I no issues. Foxfire seemed to be part of this restore, but unfortunately does not work. How do I fully delete the non-functional Foxfire from my computer so I can reload a functioning version. Thank you!

All Replies (1)

jayelbe
jayelbe
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Hi,

It might be possible to run the uninstaller manually.

Could you please try pressing the Windows key + R? In the box that appears, paste: C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe

And press Run.

Let us know if that works!