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i am using mozila 24.0 my digital certificate show in firefox prepernce but not able to see any portal on ubuntu

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  • 2 have this problem
  • 28 views
  • Last reply by guigs

bhor.tushar
bhor.tushar
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Please help me out for this query i am using ubuntu 10.04 with mozila 24.0 i can see digital certificate in preference but whenever i open incometax site its not showing

Please help me out for this query i am using ubuntu 10.04 with mozila 24.0 i can see digital certificate in preference but whenever i open incometax site its not showing

All Replies (1)

guigs
guigs
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HI bhor.tushar, Older versions of Firefox are not supported however if you are trying to add a certificate, how to add one has not changes much. Please make sure that the details of the certificate are compatible with that version of Firefox.

Generally you can also try to bypass the cache to reload the site: 

Reload the webpage while bypassing the cache using one of the following steps:
  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.