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New tab keeping freezing after upgrade to v35 on Ubuntu 14.10

  • 3 replies
  • 5 have this problem
  • 2 views
  • Last reply by FredMcD

windlove
windlove
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After upgrading to Firefox 35 on Ubuntu 14.10, I keep experiencing browser freeze every time when I open a new tab. The browser freezes about 30 seconds when a new tab is launched. Is there anyone encountering the same problem? and How can this problem be fixed?

After upgrading to Firefox 35 on Ubuntu 14.10, I keep experiencing browser freeze every time when I open a new tab. The browser freezes about 30 seconds when a new tab is launched. Is there anyone encountering the same problem? and How can this problem be fixed?

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

windlove
windlove Question owner
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Thanks for the reply. Tried, but didn't work. The freezing is actually trigged when I type in the address bar. I have tried different trouble shooting methods, but none of them works. The browser keeps freezing. There was no problem before upgrading to version 35. Maybe there is a bug. How can I submit a bug report?

FredMcD
FredMcD
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You can if you want, but it would be better to try some ideas here first.

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Please add this program to your Firefox. SUMO Troubleshooter {web link} This will provide Firefox troubleshooting data to Mozilla web sites. No personal information is listed.