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Instagram & Vine Won't Play

  • 1 reply
  • 14 have this problem
  • 2 views
  • Last reply by DavidFox

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Instagram and Vine videos wont play. Been using firefox for years and just today they start to not work.

Tried clearing the cache and cookies.

Also the about config set to false thing didn't work.

Hope someone can help.

Instagram and Vine videos wont play. Been using firefox for years and just today they start to not work. Tried clearing the cache and cookies. Also the about config set to false thing didn't work. Hope someone can help.

All Replies (1)

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Fixed.

Doing the exact opposite of what people suggested worked. Setting

media.windows-media-foundation.enabled

from false to true worked.