Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Plugins up-to-date check doesn't work

  • 3 replies
  • 5 have this problem
  • 12 views
  • Last reply by philipp

more options

When clicking "Check to see if your plugins are up to date" I get only this page text

https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update

with no information of my plugins. Why is that, please?

When clicking "Check to see if your plugins are up to date" I get only this page text https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update with no information of my plugins. Why is that, please?

Chosen solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

Read this answer in context 👍 0

All Replies (3)

more options

ericrose said

When clicking "Check to see if your plugins are up to date" I get only this page text https://www.mozilla.org/en-US/plugincheck/?utm_source=firefox-browser&utm_medium=firefox-browser&utm_campaign=plugincheck-update with no information of my plugins. Why is that, please?

i have the same problem....

more options

i have the same problem....

more options

Chosen Solution

hello, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...