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TBird stopped working. When I try to open I get "Tb is already running, but is not responding. . ." It did not show up in task manager.

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by Skippy42

Skippy42
Skippy42
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I have Windows 8. I loaded TB onto my laptop and it was working. After restarting, and clicking on TB I got the message that it was already running but not responding. I tried the ctrl+alt+del to access task manager and close the process, but it could not be found in the list of programs, processes, etc. I restarted and tried starting TB again and got the same message that it was running but not responding. It's not running, but it's definitely not responding. I tried to troubleshoot the problem online and the same thing happened with Firefox. I'm borrowing an iPad to post this. Love Microsoft innovation!

I have Windows 8. I loaded TB onto my laptop and it was working. After restarting, and clicking on TB I got the message that it was already running but not responding. I tried the ctrl+alt+del to access task manager and close the process, but it could not be found in the list of programs, processes, etc. I restarted and tried starting TB again and got the same message that it was running but not responding. It's not running, but it's definitely not responding. I tried to troubleshoot the problem online and the same thing happened with Firefox. I'm borrowing an iPad to post this. Love Microsoft innovation!

All Replies (2)

Zenos
Zenos
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You could check for a lock file.

http://kb.mozillazine.org/Profile_in_use

Skippy42
Skippy42 Question owner
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Now I have the same problem with Firefox. It also states the profile is missing. I followed directions to unlock, and the profile for Firefox is not there.