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I cannot watch videos on firefox

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  • Last reply by curtisa

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I cannot watch any video on Firefox. I have deleted the history, re-install flash and Firefox. Check all plugin updates. Any help would be welcome.

I cannot watch any video on Firefox. I have deleted the history, re-install flash and Firefox. Check all plugin updates. Any help would be welcome.

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Hi CarlosPrada,

It might be a plugin issue.

I would uninstall this plugin, it is adware: Conduit Plugin 1_0_0

Take a look at these instructions: http://www.thesafemac.com/arg-conduit/

If that doesn't fix it, try disabling all plugins except flash.

  1. Click New Fx Menu -> Add-ons
  2. Click on the Plugins tab (left side)
  3. Change the drop down box on the right to "Never Activate"

Let us know if that solves your problem. -Curtis