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How do I remove Malware from Firefox?

  • 1 reply
  • 13 have this problem
  • 7 views
  • Last reply by Scribe

VicWe
VicWe
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So a few days ago, I installed a software on my computer. which was obviously a Malware, sadly I was foolish and didn't notice on time and the damage was done. The name of the virus was strtpoint.exe or something like that. I removed it and all its data but sadly it kinda connected to Firefox and each time I open a new tab it redirects to the following website: "search.strtpoint.com/?v=insMac&t=1411&ap=578080078". I tried several anti-virus softwares and reinstalled Firefox, but its still there. :( I also noticed that Internet Explorer is also infected by the virus. Do you guys maybe have an idea how to get rid of it?

Thanks a lot for the Help!

Victor

So a few days ago, I installed a software on my computer. which was obviously a Malware, sadly I was foolish and didn't notice on time and the damage was done. The name of the virus was strtpoint.exe or something like that. I removed it and all its data but sadly it kinda connected to Firefox and each time I open a new tab it redirects to the following website: "search.strtpoint.com/?v=insMac&t=1411&ap=578080078". I tried several anti-virus softwares and reinstalled Firefox, but its still there. :( I also noticed that Internet Explorer is also infected by the virus. Do you guys maybe have an idea how to get rid of it? Thanks a lot for the Help! Victor

All Replies (1)

Scribe
Scribe
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Hi, please have a work through this Troubleshoot Firefox issues caused by malware article, and be aware that not all malware programs will remove the same things, so you may need to run them all.

Hope that will be of help.