Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox closes after I click on a link to open a new window

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by guigs

more options

I had to reinstall Window 7, and of course, Firefox and Thunderbird. Now Firefox closes after I click on a link to open a new window. For example, if I'm in Thunderbird, and i click on a link in an email, Firefox gives me a message like "Firefox is already open, but must close before opening a new window."

I had to reinstall Window 7, and of course, Firefox and Thunderbird. Now Firefox closes after I click on a link to open a new window. For example, if I'm in Thunderbird, and i click on a link in an email, Firefox gives me a message like "Firefox is already open, but must close before opening a new window."

All Replies (1)

more options

Is there more than one installation of Firefox listed in the Programs installed?