Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Crashing, pages freezing up, and non-responsive scripts

  • 1 reply
  • 2 have this problem
  • 22 views
  • Last reply by FredMcD

more options

I'm having issues with pages locking up, non-responsive script messages popping up, Firefox flashing in and out, and now with a recent update my Firefox is crashing.

I'm having issues with pages locking up, non-responsive script messages popping up, Firefox flashing in and out, and now with a recent update my Firefox is crashing.

All Replies (1)

more options

Can you tell us what the script errors say, or create a clip.


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.


Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!