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I do not see my chat box on my website and I have went on Firefox option menu and made a exception to this website and still do not see the chat box on my web

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  • Last reply by guigs

touchgoddess01
touchgoddess01
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I do not see my chat box on my website and I have went on Firefox option menu and made a exception to this website and still do not see the chat box on my website.

I recently updated my site with chat and do not see it... I have refreshed and deleted browsers and still will not pop up... The company I am using the chat from says they see it on their end. in several browsers including firefox. I am using bontact

I do not see my chat box on my website and I have went on Firefox option menu and made a exception to this website and still do not see the chat box on my website. I recently updated my site with chat and do not see it... I have refreshed and deleted browsers and still will not pop up... The company I am using the chat from says they see it on their end. in several browsers including firefox. I am using bontact

All Replies (1)

guigs
guigs
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I understand that you have installed a chat service on your website and the service sees the service on your site, but you do not see it in the browser.

Does this service require a plugin to be installed in the browser? If so, make sure yours are up to date: Please update your plugins to the latest version. Check to make sure you are up to date:

If you see any issues also see: