Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I use the front-facing camera on my Microsoft Surface when using Firefox Hello?

  • 1 reply
  • 1 has this problem
  • 23 views
  • Last reply by philipp

finkalex
finkalex
more options

This question was poised earlier but no real solution was presented. I also cannot select to use the front-facing camera on my Microsoft Surface Pro 3. Firefox Hello seems like an awesome app, but I won't be using it if I can't video chat while looking at the screen. Please help, I really want to use this app.

This question was poised earlier but no real solution was presented. I also cannot select to use the front-facing camera on my Microsoft Surface Pro 3. Firefox Hello seems like an awesome app, but I won't be using it if I can't video chat while looking at the screen. Please help, I really want to use this app.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello finkalex, this is certainly something on the roadmap for improvements to firefox hello, but it isn't possible to do this as creator of a conversation yet. as a workaround you could try disabling the rear camera in the windows device manager: http://windows.microsoft.com/en-us/windows-8/where-is-device-manager