Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

you sent mail with test your firefox which removed all my settings and mcafee safekey.

  • 2 replies
  • 8 have this problem
  • 2 views
  • Last reply by cherami

cherami
cherami
more options

The last e mail I received had a section for firefox health chk when used it removed all my settings without warning and worst of all removed my mcafee safekey and security. So I am not please that Mozilla does this sort of thing without proper warning.

The last e mail I received had a section for firefox health chk when used it removed all my settings without warning and worst of all removed my mcafee safekey and security. So I am not please that Mozilla does this sort of thing without proper warning.

All Replies (2)

guigs
guigs
more options

Hi cherami, Could you please give a little more detail ow what might have happened and where this email came from?

In the health report there are no scripts that should remove any profile data. This is the built in url for Firefox [about:healthreport]

cherami
cherami Question owner
more options

Well the email came from you under the title of "These themes are the cat’s pajamas" and where it say's you can chk up on your Mozilla health is where I clicked and it changed everything. I notice it made a backup called old firefox data. I assure you it did remove programs that had just been installed like Ublock , my wallpaper at the top also my other adblock plus.