Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing navigation buttons

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

Firefoxwas running slow so I refreshed it as per instructions. Since then I have lost all the top navigation buttons like File,Edit, View, History, etc. I've followed all the instructions on the help page but nothing works. I'm running Windows 7.

Firefoxwas running slow so I refreshed it as per instructions. Since then I have lost all the top navigation buttons like File,Edit, View, History, etc. I've followed all the instructions on the help page but nothing works. I'm running Windows 7.

All Replies (5)

more options

To get your menu back, press alt key from your keyboard. Then go to View > Toolbars. Click on the Menu bar to check it. Now you will get back your toolbar I hope.

more options

More possibilities:

  • "3-bar" menu button > Customize > Show/Hide Toolbars
  • View > Toolbars
    You can tap the Alt key or press F10 to show the Menu Bar
  • Right-click empty toolbar area

See also: https://support.mozilla.org/kb/Firefox+is+slow

When you reset/refresh Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported. The current profile folder will be moved to an "Old Firefox Data" folder on the desktop. Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.

It is possible to recover data from the "Old Firefox Data" folder on the desktop, but be cautious not to copy corrupted files to avoid carrying over problems./

more options

All I ever seem to get is the navigation bar back until I change websites, then it disappears again.

more options

do one thing reinstall your browser once. It solves many problems.

more options

Try to open a new window to see if that helps.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

Can you attach a screenshot of how Firefox looks when this happens?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB