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Refresh after Windows10 looks like old Firefox; all FF pages look "safe mode" and other issues.

  • 4 replies
  • 2 have this problem
  • 7 views
  • Last reply by ErnaSheree

ErnaSheree
ErnaSheree
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Hello,

I recently downloaded Windows 10 and noticed FF going really slow. So somehow I refreshed it. I knew it would erase certain bits of data, but I am now unable to reset things.

It looks like an older version. When I go to any FF page, everything appears in a list. I can't choose a new theme, for example, b/c the Mozilla page can't show graphics. Also, I'm typing this in Chrome b/c there's no text box when I open this page in FF. I do not want to go back to Chrome.

Thank you!

Hello, I recently downloaded Windows 10 and noticed FF going really slow. So somehow I refreshed it. I knew it would erase certain bits of data, but I am now unable to reset things. It looks like an older version. When I go to any FF page, everything appears in a list. I can't choose a new theme, for example, b/c the Mozilla page can't show graphics. Also, I'm typing this in Chrome b/c there's no text box when I open this page in FF. I do not want to go back to Chrome. Thank you!
Attached screenshots

Chosen solution

thanks, in this case please disable https scanning within avast, since it's known to cause various problems:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

Read this answer in context 👍 1

All Replies (4)

philipp
philipp
  • Moderator
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hi ErnaSheree, what security software are you using on that system?

ErnaSheree
ErnaSheree Question owner
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The free version of Avast.

philipp
philipp
  • Moderator
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Chosen Solution

thanks, in this case please disable https scanning within avast, since it's known to cause various problems:

  1. Open the Avast dashboard on the affected system.
  2. Select Settings from the left sidebar menu.
  3. Switch to Active Protection.
  4. Click on Customize next to Web Shield.
  5. Uncheck the "Enable HTTPS Scanning" option and click ok.

http://www.ghacks.net/2014/10/31/avasts-https-scanning-interferes-with-firefox-and-other-programs/

ErnaSheree
ErnaSheree Question owner
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That fixed it. I would never have figured that out. Thanks so much!

Modified by ErnaSheree