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Netflix doesn't work with Firefox 42.0b7

  • 3 replies
  • 1 has this problem
  • 8 views
  • Last reply by ericrose

ericrose
ericrose
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Using Netflix with this version gives only a note of a problem with Internet connection and an error code: F7111-1103-500. I have an otherwise perfectly working 100 MB landline Internet, OS Win 8.1 Home. With other browsers, e.g. Chrome and IE, Netflix works OK. I've read and followed the instructions on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , but to no avail. I have all the relevant checked up-to-date plugins. I'd be glad of any advice.

Using Netflix with this version gives only a note of a problem with Internet connection and an error code: F7111-1103-500. I have an otherwise perfectly working 100 MB landline Internet, OS Win 8.1 Home. With other browsers, e.g. Chrome and IE, Netflix works OK. I've read and followed the instructions on this page: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can , but to no avail. I have all the relevant checked up-to-date plugins. I'd be glad of any advice.

All Replies (3)

guigs
guigs
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I have tested in 42.b8 and have encountered the error below. I will try to reinstall silverlight and get back to you.

guigs
guigs
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I just confirmed. Remove the current install of silverlight and click reindtall from the silverlight page.

ericrose
ericrose Question owner
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Thank you for your answer. The re-installation of Silverlight didn't, however, solve the problem, even with b8 version. There's something wrong with the Internet connection according to the error information, with the code F7111-1103-500.