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Firefox crashes

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

mas360
mas360
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Firefox continues to unplug despite of all Windows updates are installed, latest Firefox version installed, Adobe Acrobat updated.

Firefox continues to unplug despite of all Windows updates are installed, latest Firefox version installed, Adobe Acrobat updated.

All Replies (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:

If you can't open Firefox, see:

FredMcD
FredMcD
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mas360 said

Firefox continues to unplug

What do you mean by this?