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Is this e-mail address email@helpdesk.com from Mozilla Firefox?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

jiheitz
jiheitz
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Received this e-mail saying that I needed to respond with my e-mail address & password within 24 hrs or my e-mail address would be removed. Is this from you?

Received this e-mail saying that I needed to respond with my e-mail address & password within 24 hrs or my e-mail address would be removed. Is this from you?

Chosen solution

No, Mozilla does not offer email services, so it can't cancel or remove your email address.

Also, no legitimate service will EVER ask you to email your password. Email is not secure.

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

No, Mozilla does not offer email services, so it can't cancel or remove your email address.

Also, no legitimate service will EVER ask you to email your password. Email is not secure.

James
James
  • Top 25 Contributor
  • Moderator
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Mozilla Firefox or Firefox for short is a web browser and not a company or such.

Mozilla.org does not have a call center to do one on one support by phone, chat, or email nor do they work with any third-party support sites.

Mozilla has no connection with helpdesk.com in any way.

Modified by James

FredMcD
FredMcD
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Anything like this is a SCAM ! Never answer such messages or phone calls.