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Cannot access Firefox menu on Android Lollipop

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  • Last reply by guigs

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I have a Coolpad Rogue device running Android Lollipop. Firefox's app menu button does not show up. The device does not have a designated menu or hardware button as Firefox suggests using. Also, I have tried pression, and press-and-hold on every button with no access to the menu. I cannot save bookmarks, make any customizations, nor get to the settings. How do I get to the menu button or am I going to have to switch browser?

I have a Coolpad Rogue device running Android Lollipop. Firefox's app menu button does not show up. The device does not have a designated menu or hardware button as Firefox suggests using. Also, I have tried pression, and press-and-hold on every button with no access to the menu. I cannot save bookmarks, make any customizations, nor get to the settings. How do I get to the menu button or am I going to have to switch browser?

All Replies (1)

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Is there a three dot button in the top right of the browser window? That will open up the menu.

However in order to file a new bug for this specific device, this bug is an example of the information needed:

Please sign up for a bugzilla account and follow this link to complete the description of the bug:

If you have adb installed and the device plugged in follow this for the correct information as well [it will make you look like a pro]: