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A script is not working - chrome://messenger/content/folderPane.js:1328

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  • Last reply by Matt

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Thunderbird 38.6, new installation on Windows 7 Home Premium. Set up POP3 mail accounts. On start-up, program hangs and hangs. Eventually get some message about a script not working or not closing. References "chrome://messenger/content/folderPane.js:1328" Eventually the program goes forward. Some days, it's two minutes, others it's as long as 10 minutes before any e-Mails download. Error message about script only shows up after five minutes or so, so not every time.

Thunderbird 38.6, new installation on Windows 7 Home Premium. Set up POP3 mail accounts. On start-up, program hangs and hangs. Eventually get some message about a script not working or not closing. References "chrome://messenger/content/folderPane.js:1328" Eventually the program goes forward. Some days, it's two minutes, others it's as long as 10 minutes before any e-Mails download. Error message about script only shows up after five minutes or so, so not every time.

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Try disabling your anti virus email scanner and creating a exception in your anti virus program for the Thunderbird profile folders.

https://support.mozilla.org/en-US/kb/profiles-tb#w_where-is-my-profile-stored