Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why do I sometimes get a warning that a message cannot be written to the Sent folder

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

Pazzer
Pazzer
more options

I sometimes get a warning that my message cannot be written to the Sent folder. I do not know whether the message has been sent and I don't think that it relates to the size of the message. I have been able to check on one occasion that the message had actually arrived at its intended destination and I am now trying to check a recent message which gave rise to the warning. When the warning appears the message is not written to the Sent folder. This problem is similar to one which has been asked about messages from sub-folders but my problem does not seem to be restricted to sub-folders. I use Talktalk but I cannot see why that should cause the problem. Any ideas?

I sometimes get a warning that my message cannot be written to the Sent folder. I do not know whether the message has been sent and I don't think that it relates to the size of the message. I have been able to check on one occasion that the message had actually arrived at its intended destination and I am now trying to check a recent message which gave rise to the warning. When the warning appears the message is not written to the Sent folder. This problem is similar to one which has been asked about messages from sub-folders but my problem does not seem to be restricted to sub-folders. I use Talktalk but I cannot see why that should cause the problem. Any ideas?

All Replies (3)

amanchesterman
amanchesterman
more options

Is this a POP account?

Pazzer
Pazzer Question owner
more options

No- IMAP.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is this Google or outlook/Hotmail?

Both of these providers write outgoing mail to the sent folder when it passes through their mail server. Thunderbird does as is supposed to occur and also writes the mail to the same folder. The result is either duplicates in the folder or error such as you are seeing.

If it is those two providers, in Thunderbird right click the account in the folder pane. Select settings. In copies and folder for the account, turn off the option to save the sent mail anywhere. (The mail server will save it and it will sync back to you through IMAP.)