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TuneIn Radio not working in Firefox

  • 5 replies
  • 7 have this problem
  • 16 views
  • Last reply by FredMcD

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I am using Windows 10 with Firefox 46.0.1 In the last day or two, TuneIn Radio will not work on my Firefox, but will on Microsoft Edge.

When I try to execute a station, all I get is message saying loading, loading, and then a message that says "We are sorry an error occured, please try again."

I use Ublock to block ads, and I disconnected it to see if that would help. I tried Firefox Safe Mode, no difference.

Please assist.

I am using Windows 10 with Firefox 46.0.1 In the last day or two, TuneIn Radio will not work on my Firefox, but will on Microsoft Edge. When I try to execute a station, all I get is message saying loading, loading, and then a message that says "We are sorry an error occured, please try again." I use Ublock to block ads, and I disconnected it to see if that would help. I tried Firefox Safe Mode, no difference. Please assist.

Chosen solution

Thanks again Fred, the problem is solved.

Before doing your last suggestion, what I did was Refresh Firefox.

I then did a test to see if TuneIn Radio worked and it did not.

I then went ahead and re-installed the extensions that I use.

I then closed Firefox, re-opened Firefox, went to Tunein Radio and it worked.

Firefox mystery.

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All Replies (5)

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See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Thanks for your quick response FredMcD I checked my graphics driver, says it is the latest. I took every step that you suggested, and still not working on Tunein.

I tested on my old Firefox computer to see if it works and it does.

I went on some other radio sites to see if it works and most of them it does. This one it does not: http://www.internetradiouk.com/ This one works on my old computer.

I took a look at my add-ons plugins. Big difference what is installed on my new computer and my old.

I doubt that I am missing a plugin on my new computer, because TuneIn was working a few days ago, and I did not remove any plugins in the meantime.

Puzzling.

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Are you using and blocking programs/add-ons?

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Chosen Solution

Thanks again Fred, the problem is solved.

Before doing your last suggestion, what I did was Refresh Firefox.

I then did a test to see if TuneIn Radio worked and it did not.

I then went ahead and re-installed the extensions that I use.

I then closed Firefox, re-opened Firefox, went to Tunein Radio and it worked.

Firefox mystery.

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That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.