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My menu bar seemd tobe cover half way

consoleoffice
consoleoffice
more options

Hi,

I LOVE FireFox, so I use it daily. After since the latest update, my Moz bar is all covered. I tried deleting and reinstalling it, as well as re-downloaded FF, but nothing helps. Here's how my menu bar looks like now: http://screencast.com/t/NBjJ5FDvxQ How can I fix it?

Thank you.

Rosanna

Hi, I LOVE FireFox, so I use it daily. After since the latest update, my Moz bar is all covered. I tried deleting and reinstalling it, as well as re-downloaded FF, but nothing helps. Here's how my menu bar looks like now: http://screencast.com/t/NBjJ5FDvxQ How can I fix it? Thank you. Rosanna

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.