We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm having problems syncing my bookmarks from one computer to another.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Fahim

Catalynz
Catalynz
more options

HI! So, my Mac computer was in the shop for repairs, so I borrowed a computer (also a Mac) for several weeks), and I bookmarked a lot of websites on it, thinking that would be synced via my Firefox account. I now have my computer back, but I can't find any of the things I bookmarked on the other computer. I've signed out my Firefox account on the other computer (because I thought it would sync automatically) and erased the History for privacy before I returned it, but now that I can't find my bookmarks on my computer, and I'm worried I've lost weeks of work. Are my bookmarks gone for good, or have I just missed a step?

HI! So, my Mac computer was in the shop for repairs, so I borrowed a computer (also a Mac) for several weeks), and I bookmarked a lot of websites on it, thinking that would be synced via my Firefox account. I now have my computer back, but I can't find any of the things I bookmarked on the other computer. I've signed out my Firefox account on the other computer (because I thought it would sync automatically) and erased the History for privacy before I returned it, but now that I can't find my bookmarks on my computer, and I'm worried I've lost weeks of work. Are my bookmarks gone for good, or have I just missed a step?

All Replies (1)

Fahim
Fahim
more options

Hi

Thank you for your question about the Firefox Sync service.

Have you sign in with your same Firefox account in both computer? Please see in unsorted bookmarks may be you can find there.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.