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Mozilla Maintenance service is not working, xpsp3

Elizabeth23
Elizabeth23
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Even though I have the mozilla maintenance service installed, I always check my version by going to help/about firefox, the last 3 updates it has said that it was up to date, but when I then go to check my plugins, up comes a page that says I am using an older version of firefox and a link to get the update.

==

Thinking there was a problem, I uninstalled and reinstalled firefox, which meant I had to start at version 43 and work up, so got to version 48.02 and same thing happened, checked tools/about firefox, says up to date, go to plug in page check to see if plugins are up to date and was told that I was using an older version of firefox, so I clicked link to download version 49, downloaded and installed.

So am up to date right now,

mozilla maintenance service is set at automatic.

firefox is my default browser

OS: xpsp3

Any assistance will be appreciated. Thank You.

EDIT: changes made, were to disable pocket, hello and multistage rollout.

Even though I have the mozilla maintenance service installed, I always check my version by going to help/about firefox, the last 3 updates it has said that it was up to date, but when I then go to check my plugins, up comes a page that says I am using an older version of firefox and a link to get the update. ========== Thinking there was a problem, I uninstalled and reinstalled firefox, which meant I had to start at version 43 and work up, so got to version 48.02 and same thing happened, checked tools/about firefox, says up to date, go to plug in page check to see if plugins are up to date and was told that I was using an older version of firefox, so I clicked link to download version 49, downloaded and installed. So am up to date right now, mozilla maintenance service is set at automatic. firefox is my default browser OS: xpsp3 Any assistance will be appreciated. Thank You. EDIT: changes made, were to disable pocket, hello and multistage rollout.

Modified by Elizabeth23

Chosen solution

For Firefox 49, it's understandable because it was just released yesterday and the server only notifies a certain percentage of users in the first couple days so in case there is a severe problem, it doesn't affect everyone all it once. Sounds as though at least yours is working fine otherwise.

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All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

For Firefox 49, it's understandable because it was just released yesterday and the server only notifies a certain percentage of users in the first couple days so in case there is a severe problem, it doesn't affect everyone all it once. Sounds as though at least yours is working fine otherwise.

Elizabeth23
Elizabeth23 Question owner
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Okay, will not worry about it, I have 3 other xp's at my shop so I will check those on saturday to see if they changed all by themselves. :)

thanks, will mark this question answered., if the other pc's update themselves, will let you know on saturday.

Modified by Elizabeth23

James
James
  • Top 25 Contributor
  • Moderator
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Updates were disabled (as usualafter a new major release) as of Sept 21 and will be enable 100% on Friday if things are stable. Though I saw a comment that updates were only disabled on Windows and Mac/Linux users can still get updates in Firefox.

Modified by James

Elizabeth23
Elizabeth23 Question owner
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The other 3 xp pc's updated by themselves, :)

Thanks for all assistance.