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can nolonger see junk, sent, deleted, ect sub folders

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

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Two of my e-mail accounts only have one subfolder "inbox" My most used accounts nolonger show Junk Deleted Sent Outbox How can we get these folders & their content back?

Two of my e-mail accounts only have one subfolder "inbox" My most used accounts nolonger show Junk Deleted Sent Outbox How can we get these folders & their content back?

Chosen solution

The appearance of only an inbox is common for IMAP mail accounts that Thunderbird can not connect with.

Changed any of the settings in your anti virus to increase security of late?

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Chosen Solution

The appearance of only an inbox is common for IMAP mail accounts that Thunderbird can not connect with.

Changed any of the settings in your anti virus to increase security of late?

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Must have been a server problem. All files sudenly apeared without us taking any action.

Thank you Mat for your quck reply

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I read about an issue a outlook.com today. Could that have included you?