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Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

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  • 3 have this problem
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  • Last reply by FredMcD

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Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Password disappeared, can no longer save usernames or passwords, error message password manager is null. Using saved password editor 12.10.1 Please help.

Chosen solution

I had similar problems (and more) with 49.0.2 so I downgraded back to 48.0.2. Saved site passwords and self-signed certs started working again. I think the latest version needs to go back into the oven...

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All Replies (17)

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"Password disappeared ..." Did all your passwords disappear from the Saved Logons panel?

If that is the case try disabling the Saved Password Editor extension and see if your passwords reappear. Version 2.10.1 was released on Oct 12 and since then there has been a number of support threads about "lost passwords", along with mention of the Saved Password Editor extension in a few of those threads.

I'm not saying there is fault with that extension, but "we" need to eliminate it as the potential cause.

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I disable the password editor and unfortunately mu user names and passwords do not populate nor do they show in the saved logins area of options. Sync is disabled as well because I was asked to login to it each session.

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In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.


Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

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I cannot save passwords. I am not prompted to tick remember password by Firefox although the save passwords is ticked under security in the options portion. How can I begin to save passwords again?

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I created a new profile and selected the appropriate choice to save passwords but no “remember password” does NOT appear when logging into a site. I then downloaded the add-on password editor to see if that would allow me to save login credit ails. When I try to use the password editor I receive the following error message; Got an error: password manager is null Did you try to create a duplicate login entry?

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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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Hello,

I appreciate your help but have fallen short. I'm more than happy to start fresh with Firefox losing password etc.

Is there any easy way to delete Firefox and begin anew. Previously I deleted FF through the program and features drop down but it doesn't clear the memory after reinstalling FF.

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Refresh Firefox {web link} is a LAST RESORT ! !

Refresh Firefox - reset add-ons and settings

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs.

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I've refreshed FF. I am not prompted to save passwords (I really want to use this feature). The Remember logins for sites is ticked. Should I use the password editor for saving passwords?

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Passwords, history, bookmarks and other things are copied to the new profile automatically. But if the password files are corrupt . . . . . . .


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

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I installed the above FF does not request remember passwords I installed password editor. When I click on the password editor/saver to save a new password I receive the attached error message.

All I want to do is start fresh and be able to save login details so I don't have to enter them every time I go to a site. Thanks,

Modified by ships380

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I guess it could not find the passwords also. I called for more help.

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So we've hit a dad end, do I need to re-post from the beginning to get this resolved?

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Chosen Solution

I had similar problems (and more) with 49.0.2 so I downgraded back to 48.0.2. Saved site passwords and self-signed certs started working again. I think the latest version needs to go back into the oven...

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Dude, You're my hero ...They have a flaw in the new program.

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ships380 Please go here and report the problem and what you did. https://bugzilla.mozilla.org/