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Starting this morning, I cannot access my inbox or receive mail; other folders seem fine.

  • 2 replies
  • 2 have this problem
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  • Last reply by TVMark

TVMark
TVMark
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This morning, as I was receiving mail, Thunderbird froze about halfway. I cannot receive mail, and I cannot look at any message in the Inbox. Other folders seem okay. Same problem in safe mode. I tried restarting and reinstalling Thunderbird (45.5.0) and restarting the computer (Asus UX 305 Windows 10). Screen shot of error messages attached below.

This morning, as I was receiving mail, Thunderbird froze about halfway. I cannot receive mail, and I cannot look at any message in the Inbox. Other folders seem okay. Same problem in safe mode. I tried restarting and reinstalling Thunderbird (45.5.0) and restarting the computer (Asus UX 305 Windows 10). Screen shot of error messages attached below.
Attached screenshots

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Do you see any 'Not responding' message?

TVMark
TVMark Question owner
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christ1 said

Do you see any 'Not responding' message?

Task Manager said Thunderbird was unresponsive.

Later, I was able to get some -- but VERY slow response (about five minutes to delete a single small message). I deleted this morning's messages one at a time (over the course of a couple of hours), and, when I got about halfway done, suddenly Thunderbird returned to normal (although a few hours later I got a crash report).

So, thanks for trying, but, at the moment, everything seems ok.