We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't Windows 10 mail open?

Howard Steeley
Howard Steeley
more options

When I click on a link in an email that is supposed to open the mail built into Windows 10, it will not open the mail. It works in Chrome.

When I click on a link in an email that is supposed to open the mail built into Windows 10, it will not open the mail. It works in Chrome.

Chosen solution

Hi

If you type about:preferences#applications into the address bar and scroll down the list to mailto, you should be able to change the default email application.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Read this answer in context 👍 1

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

Hi

If you type about:preferences#applications into the address bar and scroll down the list to mailto, you should be able to change the default email application.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

Howard Steeley
Howard Steeley Question owner
more options

I had "always ask" ahead of "Use Mail (default)". When I removed the "always ask", the Windows 10 mail started opening as it should. Thank you, thank you, thank you.